Frequently asked questions


Why use FAK group?

FAK Group strives to find the best, most cost-effective solution for all your supply chain needs from simple freight moves, complicated international shipments, Mexico cross-border moves, warehouse storage and distribution, and even customs brokerage. We want to fit into your supply chain. FAK Group has talented, experienced staff that strives to exceed your needs with the best customer service in this challenging environment.


How do I start working with FAK Group?

We are a phone call or email away! You can also visit our support page here and provide a few short details so we can get in touch with you. We will work with you to keep costs as low as possible and streamline your processes of your supply chain that keep you up at night.


Does FAK Group track my shipments?

Yes, at FAK Group we track all shipments to ensure that they are moving as booked. Our asset-based trucks have GPS tracking technology and our domestic truckload, air, and ocean freight have milestone notifications from our ERP system. Any issues are communicated to you in a timely manner with a resolution already in mind.

Let’s start a new project together
FAK Group is a CTPAT certified partner.